FAQ

When I Consign A Piece, Do I Tell You What Price To Sell It For?: We will work to arrive a favorable sales price, but may decline to receive some items if we think the expected price it too high for the resale market. We set prices based on our experience and knowledge of the market value.

When Do I Get Paid? Checks are available the 10th of the following months sales. Payouts of 20 dollars or less are paid in cash and available after the 1st of the following months sales.

Do You Insure My Items? We will take exceptional care of the items consigned, however, merchandise is the consignor's until sole. Please cover items of exceptional value under home owner's/renter's insurance policy. Our liability will be limited to making appropriate and timely payment for items that we sell. Renaissance Room Inc. will not be held responsible for any damage, breakage, loss by fire, water, theft of other loss to the item.

What Is Your Return Policy? All of the furniture and decor item you see are pre-owned. For this reason we require that you see the items first hand and inspect each for any defects, flaws, or blemishes they may have before purchasing. WE OFFER NO REFUND OR RETURN POLICY ON ANY ITEM. ALL SALES ARE FINAL

Do You Offer Delivery Service? Yes, local delivery and pick up for furniture can be done for a nominal fee. Please call for rates.

How Do I Plan For Pickup? If you elect not to use a delivery service, Please bring everything needed to transport item when picking them up. We do not keep or sell ties, straps, padding, or other necessary transportation items. YOU MUST BRING HELP TO LOAD/UNLOAD ALL ITEMS.

Do You Negotiate Prices? Our agreement upon prices are discounted by 10% each 30 days. Maximum discount is 20%. Some exceptions apply. Your items will be marked at a price that is fair to both you and the buyer.

Why Should I Consign? We eliminate the hassle of selling the items yourself. We can save you the costs of advertising by featuring your item on our website and in our showroom. We can offer purchasers the option of using major credit cards, which broadens your number of potential buyers. We also save you the trouble of picking up and delivery by offering our optional services.